ChurnShield automates the entire RFM segmentation process. Identify your best customers, at-risk accounts, and lost clients in minutes, not weeks.
RFM stands for Recency, Frequency, and Monetary, the three dimensions of customer purchase behavior that predict future loyalty and churn risk.
How recently did a customer purchase? Scored 1-5. A score of 5 means they purchased very recently, these are your most engaged customers.
How often do they purchase? Scored 1-5. A score of 5 means they're a very frequent buyer, consistently choosing your business.
How much do they spend? Scored 1-5. A score of 5 means they're a high-value customer who invests significantly with you.
ChurnShield automatically classifies each customer into actionable segments based on their combined RFM score.
RFM: 5-5-5, Your best customers. Bought recently, buy often, spend the most. Reward them to keep them loyal.
RFM: 4-4-3+, Consistent buyers with great lifetime value. Keep them engaged with exclusive offers.
RFM: 2-3-3, Were good customers but haven't purchased recently. Need attention now before they leave.
RFM: 2-1-1, Used to buy, but haven't in a long time. Re-engagement campaigns needed.
RFM: 1-1-1, Haven't purchased in a very long time. May need aggressive win-back offers or may be unrecoverable.
No spreadsheets, no formulas, no manual scoring. Upload and go.
Just customer ID, purchase date, and transaction amount. Export from any POS or CRM.
Each customer is scored 1-5 on Recency, Frequency, and Monetary value automatically.
See which segment each customer falls into and act with personalized retention offers.
Ready to segment your customers?
⬇ Download ChurnShieldStop doing RFM by hand in spreadsheets. ChurnShield scores and segments your entire customer base in minutes, then recommends optimal retention actions.
Upload your CSV and get complete RFM scores instantly
Customers are classified into actionable segments
Identify at-risk customers and retain them profitably
Your data never leaves your computer. Complete privacy.
Version 1.0.1 • Windows
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